One platform. Two workforces. Better numbers across your entire collections department.
Peak AI handles volume at scale. Peak Collectors handle the conversations that need a person. Both report into one dashboard.
Voice and SMS AI runs your dial plan 24/7. Negotiates payments, sets PTPs, processes secure payments — and stays compliant with FDCPA, TCPA, and Reg F automatically.
When a conversation needs nuance, Peak AI transfers to a trained Peak Collector with full context. No replays. No awkward re-introductions. Just continuity.
Every call, text, PTP, and dollar — across both workforces — in one place. Better visibility than any DMS or CRM your team has ever used.
Real-time visibility into AI and human work side-by-side. Filter by channel, workforce, or agent.
Every interaction logged, transcribed, and tracked for regulatory peace of mind.
Live demo of the dashboard, walkthrough of the AI workflow, and a 30-day pilot proposal sized to your portfolio.